Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options after backlash from users.
